Legal Rules Behind Your Account
Our Legal position starts with access: eligibility depends on local law, and we expect the details on your account to be accurate and current. Phone verification may be required before account access, and we may compare account information with payment records when handling a deposit or
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withdrawal request. DANA, OVO, GoPay and QRIS can appear in those records, alongside bank transfer or virtual account references. We keep policy wording available so you can understand account closure, restricted access, disputes and requests to correct personal details. We do not describe a payment record
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as proof of eligibility; the account assessment and local rules still apply. If a rule affects your access, contact us through the account support path so we can identify the relevant clause and explain the next step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.